Monday - Friday: 8 a.m. - 5 p.m. PST
Saturday - Sunday: Seasonal 8 a.m. - 5 p.m. PST
Closed: Major Holidays
If you need to track an order or have other questions regarding an order that has already been placed, please send an email to [email protected]. Please include your 9 digit order number and your name. Our items ship from various warehouses so sometimes it takes extra time to get a tracking number - please email us and we will get back to you as quickly as we can. Most items are in stock and you will be notified if your order is backordered. Most orders take 5-7 business days to be delivered.
For product questions, please email [email protected]. Please include all relevant measurements and your trampoline brand. It is also helpful to include a picture with your email message.
Click here for trampoline measuring instructions
If you need to return an item, please email us at [email protected] to request an RMA number. You must have an RMA number to return an item. Do not send returns to our Box address. You will receive further instructions via email. When emailing us, please include your 9 digit order number and your name. For more information on our return policy, click here.
Do not ship returns to this address. The return address will be emailed to you once you request an RMA from [email protected]
Trampoline Parts & Supply
51 W Center St BOX 181
Orem, UT 84057
*This is not a retail location. Do not send returns to this address. Contact [email protected] for any returns
Phone: (801) 615-9372
Toll Free: 1-888-735-5977
Fax: (801) 607-6477
Please click here to view the full terms and conditions of purchase.
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